Why use smart notifications?
It's good practice to avoid sending notifications to all channels at once. Now - you don't have to!
Smart delivery allows you to configure which channels to send notifications to, and when, based on categories and user behavior.
For example, let's say you have an 'abandoned_cart' category. You can configure delays, so your application initially sends only an in-app notification. If that notification is not seen after a duration of time you define, you can send an email notification. Now, the user is not overwhelmed with multiple notifications simultaneously across channels. Please write to us, and we can work with you to configure these smart notifications. Watch a demo to learn more!
How to configure smart notifications
Our team will begin building the interface for this feature soon. In the meantime, please write to us, and we can configure the feature for you!