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Thank you for considering MagicBell for your next work adventure. In this post we hope to shed some light on what it is to be a part of our team, and if this will be a good environment for you.
As an early-stage startup, our focus is on high productivity and customer engagement. We all spend our day building things, improving our processes, engaging with customers, and having some social time with each other.
We love working remotely. A few of us have been doing it for a decade, while others started during the pandemic. We are here to support you in doing your best work from wherever you want.
MagicBell started as a remote company and intends to be that way forever. We don’t believe in hybrid remote as it disincentivizes team members who can’t make it to an office. We are also a (mostly) asynchronous remote team - we don’t insist on you being in a specific timezone as long as you can have a 10 am - 1 pm EST overlap. This requirement will go away as we grow, but it helps us create a cohesive team and a strong culture for now.
It’s easy to find focused time since no one will walk into your office and tap on your shoulders. However, it also means that if you need help, you need to ping people on Slack and then wait for them to reply. A few weeks into the company, you can figure out how everyone works and their time zones. This is why we insist on a few hours of timezone overlap at this stage of the company. Later this will probably be team-specific.
While we believe in remote work, we do think that nomadic life is incompatible with the demands of a high-growth startup. If that’s what you are after, you are better off working at another startup, or better, as a freelancer.
We have a few meetings a week. While zero meetings would be ideal, it feels impractical. Once again, being a remote team, we want to make sure everyone feels connected to their coworkers and the company’s mission.
Here are the meetings on the calendar
For the dev team (and anyone else who needs it), we offer a no-meetings Wednesday. If you need to speak with a team member about work (or anything else), we encourage you to ping them and request a meeting.
Here are some guiding principles we abide by:
We use several different tools for collaboration, and we are always excited to find new ones that can help us. If you have any recommendations, write to us!
Remote is great, but it can also be a bit challenging at times. It can be tough to bond with your team members beyond work. To facilitate this, we offer an all-expense-paid annual all-team retreat.
We strive to improve constantly, and these are the next things we want to try out:
Hopefully, this gives you a good sense of your day-to-day at MagicBell. Please feel free to write us, or tweet us if you have more questions. If you are excited about working together, please check out our careers page.