Workflows / Stripe / customer.subscription.updated

Stripe Subscription Updated Notification to Slack & Email

Use the Stripe integration by MagicBell to setup a workflow when customer.subscription.updated triggers in Stripe.

Connect Stripe to MagicBell to receive events and trigger workflows. This guide uses the MagicBell CLI.

Add the Stripe integration

Save your Stripe webhook signing secret in MagicBell. See Stripe webhooks.

magicbell integration save_stripe \
  --data '{"webhook_signing_secret":"whsec_xxx"}'

Copy the ID from the response and use it to build your webhook URL:

https://api.magicbell.com/v2/integrations/stripe/webhooks/incoming/{id}

Setup the webhook

Setup a webhook in Stripe with the URL from the last step.
Select the customer.subscription.updated event.
If you already have a webhook configured, make sure it includes this event.

Add a workflow

Create a workflow that triggers automatically when Stripe sends this event.

Workflow key

Use this key to trigger the workflow when Stripe sends a customer.subscription.updated:

integration.stripe.customer.subscription.updated

Example workflow

Notify customer when their subscription plan changes.

{
  "key": "integration.stripe.customer.subscription.updated",
  "steps": [
    {
      "command": "broadcast",
      "input": {
        "content": "Your subscription has been updated. The changes will take effect on your next billing cycle.",
        "recipients": [
          {
            "external_id": "{{payload.data.object.customer}}"
          }
        ],
        "title": "Subscription updated"
      }
    }
  ]
}

Save with the CLI

Use the MagicBell CLI to save this workflow to your project. You can also use the Workflows API endpoint instead.

magicbell workflow save \
  --data '{"key":"integration.stripe.customer.subscription.updated","steps":[{"command":"broadcast","input":{"content":"Your subscription has been updated. The changes will take effect on your next billing cycle.","recipients":[{"external_id":"{{payload.data.object.customer}}"}],"title":"Subscription updated"}}]}'

Event payload

Sample payload for the customer.subscription.updated event. Use liquid templates to access fields in your workflow.

{
  "api_version": "2023-10-16",
  "created": 1694109321,
  "data": {
    "object": {
      "created": 1679609767,
      "currency": "usd",
      "current_period_end": 1682288167,
      "current_period_start": 1679609767,
      "customer": "cus_Na6dX7aXxi11N4",
      "id": "sub_1MowQVLkdIwHu7ixeRlqHVzs",
      "items": {
        "data": [
          {
            "id": "si_Na6dzxczY5fwHx",
            "object": "subscription_item",
            "price": {
              "currency": "usd",
              "id": "price_1MowQULkdIwHu7ixraBm864M",
              "object": "price",
              "product": "prod_Na6dGcTsmU0I4R",
              "recurring": {
                "interval": "month",
                "interval_count": 1
              },
              "unit_amount": 2000
            },
            "quantity": 1,
            "subscription": "sub_1MowQVLkdIwHu7ixeRlqHVzs"
          }
        ],
        "object": "list"
      },
      "livemode": false,
      "object": "subscription",
      "start_date": 1679609767,
      "status": "active"
    },
    "previous_attributes": {
      "items": {
        "data": [
          {
            "price": {
              "unit_amount": 1000
            }
          }
        ]
      }
    }
  },
  "id": "evt_1NqIeSLkdIwHu7ixOoY1Za4b",
  "livemode": false,
  "object": "event",
  "type": "customer.subscription.updated"
}

View all Stripe workflows →