Categories

Enable users to manage their notification preferences & control delivery channels

Applications send many types of notifications. For example, a social network sends notifications for friendship requests, comments on a post, or a friend's upcoming birthday. In MagicBell, these are a notification category. The category primitive allows you to

  • Offer granular preferences to users so they can enable/disable notifications per category and channel.
  • Select notification template per channel.
  • Customize delivery rules such as delivery channels and delays between them.
  • Offer Topic Subscriptions at a category level
  • Split the Notification Inbox into multiple tabs. See an example on the playground

Creating a notification with a category

When creating a notification, you can set a category in the notification.category parameter. A category must contain less than 256 characters and should not contain spaces.

{
  "notification": {
    "title": "Join the September webinar",
    "category": "annoucement",
    "recipients": [{ "matches": "*" }]
  }
}

Creating categories

To create a category, simply pass the desired category into the notification.category parameter. No additional action is needed! You can also create/update/delete categories from the dashboard by visiting the Categories tab.

Controlling delivery channels

By default, notifications are delivered to all the channels configured for the project. However, you can control the sequence and timing of notifications per category in the Category>Smart Delivery tab:

For example, in a Google docs-like application, you may send the page updated notification only in-app, not via email or mobile push. To accomplish this in MagicBell, you can use the category update and disable email and mobile-push channels for this category.

End-user notification preference management

User Notification preferences can be set per channel and category. For example, in the the screenshot below, the preference labels are derived from two categories - new_message, and new_invoice:

If you build a custom UI or integrate these preferences into your existing settings screen, you can use the notification preferences API endpoint.